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Refund Policy

If you have any doubts or not 100% satisfied with your purchase, we would be glad to accept the go back for a full refund. You may go back on you non-prescribed purchase for up to 14 days from the date of acquisition. Product ought to be close, in the condition you obtained them as well as the same container they brought to you.

For safety measures, we do not accept return for refrigerated items or items deemed hazardous. Some of the items include, but are not limited:

  • Insulin

  • Lancets

  • Physical fluid gadgets

  • Video display unit for blood glucose

  • Check strips.


If still you have any confusion call us immediately on our customer support department.

We offer all valued customers 30 days money back guaranteed.

If you also have a parcel falls under the given list, you may also return you goods.


Goods that are been received in a damaged conditions.

Incorrect goods received.

If you still have not received a parcel contact to our verification department for re-delivery of your products once that will approved we process the money back procedure.


Note: all goods should be returned in original packing and accessories if any.

You may send the request mentioning “money back claim” in subject flied. As soon as we received goods from your side and our verification department clarifies it from there end. Any one agent from customer service team will attend you request with exchange facility, credits or a prompt refunds.


All returns and exchange are subject to third party verification method, all the rights to restriction or refuse any refund or trade are been reserved.

For any return or exchange or change you might be requested for legitimate photograph identification.

Items that are been opened, damaged, or might not have receipt or may be does not pass out third party verification procedure could be denied for any type of reimbursement or exchange.

Items that are supplied for money back with authentic receipt may get hold of money back or save credit in the amount of authentic purchase rate.

Due to the reason of health and protection concerns, few healthcare, home health and personal care merchandise could not be returned even f they are not opened and no refund are been issued to those items.